Frequently Asked Questions
Everything you need to know about your next timepiece.
How long does shipping take for my order?
We offer global shipping with a typical delivery window of 5-10 business days for standard shipping and 3-5 business days for express options.
What is the return policy for WATCHDIVES timepieces?
We offer a 30-day return policy. Items must be in their original, unworn condition with all protective films and packaging intact.
Do your watches come with a warranty?
Yes, all our watches are covered by a 2-year international warranty that protects against manufacturing defects and movement issues.
Are the dive watches actually water-resistant?
Absolutely. Each dive watch is pressure tested to its specified depth rating, ranging from 100m to 1000m depending on the specific model.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as PayPal, Apple Pay, and Google Pay.
Do I have to pay international customs duties?
International orders may be subject to import duties and taxes upon arrival. These fees are determined by your local customs office and are the responsibility of the customer.